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Trust & Security

Platform Security

Auralytics is built for institutional environments where data integrity and confidentiality are non-negotiable.

Last updated April 1, 2026

Our security model is designed around a single principle: your data should be invisible to everyone except you. The platform is built on infrastructure that enforces encryption, network isolation, and access controls by default – not as optional add-ons.

Below is an overview of the security architecture and the protections in place to keep your data safe.

Core Security Pillars

Infrastructure
Enterprise Cloud Infrastructure

All production systems run on dedicated virtual private cloud environments with strict network ingress and egress controls. Infrastructure access is logged and subject to automated anomaly detection.

Isolation
Complete Tenant Isolation

Your data is logically segmented at the application layer. No cross-tenant data access is architecturally possible. Internal access to customer data requires explicit authorization and is fully logged.

Encryption
Encryption at Rest and in Transit

All data in transit is encrypted using TLS 1.2 or higher. Data at rest is encrypted using AES-256. Encryption keys are managed through dedicated key management infrastructure and rotated on a defined schedule.

Access
Least-Privilege Access Controls

Production database access is governed by row-level security policies enforced at the database layer. Application-level access follows the principle of least privilege, with credentials scoped to only what each service requires.

Infrastructure Security

Auralytics is deployed on enterprise-grade cloud infrastructure. All components – application, database, and static frontend – run on platforms that enforce network isolation, automated TLS certificate management, and edge-level DDoS mitigation as baseline behaviour, not optional configuration.

  • All traffic served exclusively over HTTPS – unencrypted connections are rejected
  • TLS certificates provisioned and rotated automatically across all endpoints
  • Edge network with built-in DDoS mitigation and global availability
  • Database network access restricted to application services only – no public exposure
  • Environment separation between production and non-production systems

Data Isolation

Auralytics enforces complete organizational data isolation at the application layer. Your organization's data – including company research, saved searches, interaction history, and user profiles – is logically segmented and structurally inaccessible to other tenants.

We do not aggregate, cross-reference, or use your data to train models or derive insights benefiting other customers. Internal personnel access to production customer data is strictly governed:

  • Access requires explicit authorization tied to a specific support or operational context
  • All access is time-bound and automatically revoked after the authorized window
  • Every access event is logged with actor identity, timestamp, and justification
  • Access logs are reviewed on a regular cadence by the security team

Encryption

In Transit

All data transmitted between your browser or API client and Auralytics is encrypted using TLS 1.2 or higher. We enforce HTTPS across all endpoints and do not accept unencrypted connections. Certificates are managed and rotated automatically.

At Rest

All data stored within the platform – including database records and backups – is encrypted at rest using AES-256. Key management is handled by the underlying database infrastructure, which enforces encryption at the storage layer by default.

Internal Communication

Service-to-service communication within the platform's internal network is encrypted in transit, regardless of network boundary protections.

Access Controls

Access to production data follows the principle of least privilege. Row-level security (RLS) policies are enforced at the database layer, ensuring each application context can only access the data it is explicitly authorised to read or modify. Service credentials are scoped to minimum required permissions.

  • Row-level security enforced at the database layer – not just the application layer
  • Application services operate with scoped credentials limited to their required operations
  • No direct public access to the database – all queries routed through authenticated application services
  • Authentication state managed server-side with short-lived, cryptographically signed tokens

Secure Development

Security considerations are part of how the platform is built, not an afterthought. This includes:

  • Code review for changes before they reach production
  • Dependency updates reviewed on an ongoing basis
  • Separation of production and non-production environments
  • Secrets and credentials managed via environment variables – never hardcoded

Incident Response

In the event of a security incident affecting the confidentiality, integrity, or availability of customer data, we will notify affected users as promptly as practicable. Where GDPR applies, notification to the relevant supervisory authority will occur within 72 hours of becoming aware of a qualifying breach, consistent with Article 33 of the GDPR.

Notifications will describe the nature of the incident, the categories of data involved, and the steps taken or planned to address it.

Responsible Disclosure

We take security vulnerability reports seriously. If you believe you have identified a security issue in Auralytics, please report it to us before public disclosure.

  • Provide sufficient detail for us to reproduce and assess the issue
  • Refrain from exploiting the vulnerability or accessing data beyond what is necessary to demonstrate the issue
  • Do not disclose the vulnerability publicly until we have had a reasonable opportunity to respond and remediate

We will acknowledge valid reports promptly and keep you informed throughout the investigation. We do not pursue legal action against researchers acting in good faith under these guidelines.

To report a vulnerability, use the contact information available on our website.

Questions

For security-related questions, contact us using the details available on our website. For privacy inquiries, see our Privacy Policy.